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Topics
ACCOUNT FAQ
ACCOUNT FAQ
VERIFICATION FAQ
PURCHASES FAQ
PRIZE REDEMPTIONS FAQ
GAMEPLAY FAQ
TECHNICAL FAQ
Account FAQ
Why has my account been locked?
How do I close my account?
What Player Safety tools are available?
Can I have more than one account?
What is the minimum age to play at Cazino?
I forgot my password, how do I reset it?
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Verification FAQ
Why are you asking for more personal information when I have already verified my account?
How do I verify my account?
Why do I need to verify my account?
Purchases FAQ
What is your refund policy?
What payment methods can I use?
How do I make a purchase of Lucky Coins?
Prize Redemptions FAQ
Is there a fee for redeeming my prize?
How long does it take to receive a prize?
How do I redeem my prize?
Gameplay FAQ
What is a Random Number Generator (RNG)?
How do I know the games are fair?
How many games do you offer?
Can I play for free?
Can I win Sweepstake Coins by playing with Lucky Coins?
How can I switch between Lucky Coins and Sweepstake Coins?
See all 7 articles
Technical FAQ
How do I view my game play history?
What happens if a game freezes?
Is Cazino a secure website?
How do I contact Customer Support?